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Appointments

We offer appoint­ments from 8:30 am to 6:00 pm, Mon­day to Fri­day and 9:00 am to 11:00am on Saturday.

Patients are seen by appoint­ment only, Mon­day to Fri­day. Please ring 8952 2000 from 8:00 am onwards to make an appoint­ment. Every effort will be made to accom­mo­date your pre­ferred doc­tor and time. Please note that whilst you are able to make an appoint­ment for Sat­ur­day, patients may also choose to use our walk in service.

Most appoint­ments are made in advance, how­ev­er there are always some appoint­ments avail­able on the day. These appoint­ments can­not be accessed in advance and are for patients with urgent med­ical mat­ters.
Stan­dard appoint­ment times are 15 min­utes. If you have a com­plex prob­lem or more than one issue that needs to be dis­cussed, please tell the recep­tion­ist when mak­ing your book­ing so a longer appoint­ment can be arranged. 

Please note that med­ical emer­gen­cies and sick chil­dren are always giv­en pri­or­i­ty. Our doc­tors spend as much time as nec­es­sary with every patient, so some­times there are delays. Again you can help us by mak­ing a long appoint­ment for com­plex or mul­ti­ple problems.

If you are unable to attend your sched­uled appoint­ment, please con­tact us to can­cel or change your appoint­ment time. The full fee is charged to patients who miss two appoint­ments (not claimable through Medicare).

Billing

Bath Street Fam­i­ly Med­ical Cen­tre is a pri­vate billing prac­tice and we do not rou­tine­ly bulk bill. How­ev­er, patients of the Prac­tice with Cen­tre­link Health Cards are eli­gi­ble for a dis­count­ed fee. Depart­ment of Vet­er­ans’ Affairs is billed direct­ly for DVA card hold­ers. Please present your card to the recep­tion team on arrival. Our fees are based on the Aus­tralian Med­ical Asso­ci­a­tion sched­ule. Please ask our recep­tion staff for a copy of our cur­rent fees. All pri­vate accounts must be paid at time of con­sul­ta­tion. We accept cash, EFT­POS or cred­it cards.

For your con­ve­nience, we can process your claim through Medicare Easy­claim with your refund deposit­ed into your nom­i­nat­ed bank account with­in 48 hours. You will need to reg­is­ter your bank details with Medicare to take advan­tage of this ser­vice. Alter­na­tive­ly you can take your print­ed receipt to the Medicare office to claim your rebate.

On occa­sion and at the doctor’s dis­cre­tion you may be bulk billed, but this is not the gen­er­al rule.

Work­ers Com­pen­sa­tion and MACA claimants

Patients have to pay for their con­sul­ta­tions and med­ical cer­tifi­cates relat­ing to these claims at the time of the con­sul­ta­tion. They can then claim the mon­ey back them­selves from the rel­e­vant Insur­ance Company

Com­mu­ni­ca­tion Services

All the doc­tors and staff at Bath Street Fam­i­ly Med­ical Cen­tre are flu­ent in Eng­lish. Oth­ers lan­guages spo­ken include Ital­ian, Span­ish, Hin­di, Marathi, Gujarati, Tel­ugu, Can­tonese, Man­darin, Malay, Urdu and Arabic.

Trans­lat­ing and Inter­pret­ing Ser­vices (TIShttps://​www​.tis​na​tion​al​.gov​.au/ also pro­vides patients hold­ing a Medicare Card its free inter­pret­ing ser­vice. An inter­preter can also be arranged from AUS­LANhttps://​www​.nabs​.org​.au/ for patients who are deaf or hard of hearing.

Should you require any of these ser­vices please inform our recep­tion staff when book­ing your appointment.



For any enquiries regarding our services, treatments, practitioners or to secure an appointment please don’t hesitate to call us on (08) 8952 2000. One of our friendly staff members will respond to you in a timely manner. Please do not email for an appointment. Private Practice fees apply. No bulk billing.

MAKE AN APPOINTMENT TODAY:

(08) 8952 2000

FOR LIFE-THREATENING EMERGENCIES CALL 000

Opening Hours

69 Bath St
Alice Springs
NT 0870

Ph: (08) 8952 2000
Fax: (08) 8953 1171
Email: medical@cydar.com.au

Bath Street Family Medical Centre is an association of fully independent local General Practitioners committed to providing quality care to the Alice Springs Community.

Monday

08:30 am to 06:30 pm

Tuesday

08:30 am to 06:30 pm

Wednesday

08:30 am to 06:30 pm

Thursday

08:30 am to 06:30 pm

Friday

08:30 am to 06:30 pm

Saturday

09:00 am to 11:00 am

Sunday

Closed